What are the subprocessors for Clarus WMS, and how do they handle security, privacy, and compliance?

What are the subprocessors for Clarus WMS, and how do they handle security, privacy, and compliance?

Understanding Clarus WMS Subprocessors

Clarus WMS uses various third-party companies, known as subprocessors, to deliver its services. These subprocessors help with different functions, from storing files and managing applications to providing customer support.


Step-by-Step Guide

1. Learn About Application Subprocessors

These subprocessors handle personal information for users of the Clarus WMS platform. They are essential for core services.

REMEMBER: These subprocessors deal with your personal data.

2. Discover Optional Features Subprocessors

These subprocessors do not handle personal information and are for features you can choose to use within Clarus WMS, like cloud printing or connecting with courier services.

REMEMBER: These subprocessors do not handle personal data.

3. Understand Internal Systems Subprocessors

These subprocessors are used by Clarus WMS internally to manage its systems and provide support. They might store or process data for specific customer requests but are not part of the main platform delivery.


FAQs

What is a subprocessor?

A subprocessor is a third-party company that processes data on behalf of Clarus WMS. They often handle services like file storage, email delivery, or customer support.

Do all subprocessors handle personally identifiable data?

No, only certain subprocessors, mainly within the core application, handle personally identifiable data. Others, especially those offering optional features, do not.

Where is customer data stored?

Data is primarily stored in locations like the United Kingdom, Germany, Ireland, and the United States, depending on the subprocessor involved.

Can customers choose which subprocessors to use?

Optional subprocessors such as those for cloud printing or courier integration can be enabled or disabled based on customer needs.

How is my data protected when using subprocessors?

Clarus WMS partners with trusted subprocessors that comply with data privacy regulations to ensure the security and confidentiality of your data.


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