What network configuration does the Clarus WMS Cloud Print Client need to be able to connect?

What network configuration does the Clarus WMS Cloud Print Client need to be able to connect?

Connecting Clarus WMS Cloud Print Client

This guide explains how to configure your network settings to ensure the Clarus WMS Cloud Print Client can connect to our servers, covering essential domain names, IP addresses, and port configurations.


Step-by-Step Guide

1. Ensure Domain Names Can Be Resolved

Your Clarus WMS Cloud Print Client needs to be able to find the following web addresses:

  • api.printnode.com
  • app.printnode.com
  • host2b.printnode.com
  • client.printnode.com
  • lon1.printnode.com
  • central.printnode.com
  • rdga3b.printnode.com
  • byfa3b.printnode.com

AlertREMEMBER: While the IP address ranges for these domain names are fixed, the specific IP address a domain name points to can change.


2. Understand IP Address Ranges

The domain names listed above can resolve to an IP address within any of these ranges:

  • 5.10.27.32/28 (which is 5.10.27.33 to 5.10.27.46)
  • 5.10.23.32/27 (which is 5.10.23.33 to 5.10.23.62)
  • 94.228.44.128/28 (which is 94.228.44.129 to 94.228.44.142)

3. Confirm Port Configuration

The Clarus WMS Cloud Print Client sends information outwards using ports 443 and 6123. Ensure these ports are open for outbound connections.


4. Test Your Connection

To check if your computer can reach our servers, open a web browser and go to your portal.

WarningWARNING: If this page does not load, there is a connection problem between your computer and our servers.


5. Troubleshoot Connection Issues (If Necessary)

If the connection test fails, you can get more technical information about the connection route:

  • For Windows: Open the Command Prompt and type: tracert api.printnode.com
  • For macOS / OS X, Linux: Open the Terminal and type: traceroute api.printnode.com

6. Contact Support

If you can successfully reach the portal in your browser, but the Clarus WMS Cloud Print Client still cannot connect, please get in touch with our support team.


FAQs

What are domain names?

Domain names are the human-friendly web addresses like 'google.com' that people use to find websites and services online. They are translated into numerical IP addresses by a system called DNS.

What are IP addresses?

An IP address is a unique numerical label assigned to every device connected to a computer network that uses the Internet Protocol for communication. It's like a postal address for your computer on the internet.

What are ports?

Ports are virtual points where network connections start and end. They help your computer sort out which program or service incoming and outgoing data belongs to.

What is 'tracert' or 'traceroute' used for?

These commands help you trace the path that data takes from your computer to a destination on the internet. This can help identify where a connection problem might be occurring.


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