Rule-based carrier selection for frictionless dispatch. Eliminate the need to manually assign services to every order. Let the system calculate the best-fit carrier based on weight, value, and destination instantly.
We are introducing a dynamic automation engine that allows you to build custom rule sets to handle carrier and service selection at the point of order creation.
Automation rules based on order weight (KG).
Value-based carrier triggers (Min/Max thresholds).
Destination-specific routing via country selection.
Hierarchical Carrier-to-Service mapping.
Zero Manual Intervention: Remove the need for staff to "work out" which carrier to use. The system applies your pre-defined logic the second the order hits the WMS.
Cost Optimisation: Automatically switch from premium to economy services—or vice versa—based on the total value or weight of the shipment to protect your margins.
Reduced Shipping Errors: Standardised rules ensure the correct service is assigned every time, eliminating the faff of fixing carrier mismatches at the packing station.
Rule Configuration: Managed via the existing Automation page with new specific triggers for Weight, Value, and Destination.
Weight Logic: Supports Min/Max KG thresholds (system-wide confirmation on Net vs. Gross weight pending).
Validation: Carriers must be selected as a parent category before a specific Carrier Service can be mapped.
Exclusions: Initial release excludes postcode-level overrides and automated surcharging.