This guide explains how to create, assign, and manage user roles, ensuring your team has the right access levels for their tasks while keeping your system secure.
A user role sets out what a user can see and do within a system. Roles help manage users by grouping them based on their tasks and what they need to access. This means users get either a lot of access or a little, depending on their role.
By carefully setting roles, you can:
Most systems come with ready-made roles for common uses. Here are five standard role types you'll often see:
Admin
Access Level: Full system access.
Purpose: For system administrators who need complete access to all features and settings.
Standard
Access Level: General desktop user access.
Purpose: Perfect for regular office staff.
Client
Access Level: Limited system access with the ability to view and manage stock.
Purpose: For clients who need restricted access to specific parts, like inventory.
Financial
Access Level: Specific access for money-related tasks.
Purpose: Usually for financial controllers who handle accounts and financial data.
RF (Warehouse Operative)
Access Level: Limited to handheld devices.
Purpose: For warehouse staff who manage stock tasks using mobile devices.
If the standard roles aren't quite right, you can make your own custom roles with specific access rights. Here's how:
Navigate to the Role Creation Panel
Go to the bottom-left panel of your system and select 'New'.
Enter Role Details
Give your role a name and choose a default role type as a starting point.
Configure Permissions
You'll see various switches that let you change the role's access. For example:
Save the Role
Once you're happy with the setup, click 'Save' in the bottom-left corner.
The new role will now show up in the list of available roles and can be given to users as needed.
Once you've made the roles, giving them to users is simple:
Access the User Management Screen
Go to Settings > Users > Roles in the left-hand menu.
Select a User
Choose the user account that needs the role.
Add a Role
Give the user the role(s) you want.
Save Changes
Once roles are added, the changes happen straight away.
WARNING: The user will be logged out of the system and will need to log back in for the new permissions to work.
User roles help define what a user can access and do within a system, ensuring they have the right permissions to perform their tasks effectively and securely.
Yes, most systems offer predefined roles like Admin, Standard, Client, Financial, and RF (Warehouse Operative), each with different access levels and purposes.
Yes, you can create custom roles if the predefined ones don't meet your needs. You can tailor access permissions using various toggles, such as 'Read Access' and 'Manage Access'.
Go to Settings > Users > Roles, select the user, add the desired role(s), and save the changes. The user will need to log back in for the updates to take effect.
Changes to a user's role are applied instantly upon their next login.

REMEMBER: When you set up a new user, make sure the role they need is already created. This makes it easy to assign the role straight away.