Using Clarus Admin Tool

Using Clarus Admin Tool

Deleting Users via Clarus Admin

This guide explains how to delete users and manage account access within the Clarus Admin system. It outlines the necessary steps and highlights important areas to be aware of.


Step-by-Step Guide

1. Access Clarus Admin

Sign into your Clarus Admin account. You will see four panels on the left-hand side.


2. Navigate to Subdomains

To manage user access, head to the Subdomains panel. The other panels (Home, Users, Shared Data) are not required for this process.


3. Search for the Client

Using the 'Company Name' filter, search for the client you need. Then, click Show.


4. Understand the Data Grids

You will see three separate data grids: General, Flags, and Subdomain users.


5. General Data Grid

The General data grid displays the company name and a 'Reset Transactional Data' toggle. WARNING: Do not touch this toggle unless specifically requested by authorised internal contacts.




FAQs

What are the four left-hand panels?

The four panels are Home, Subdomains, Users, and Shared Data.

Which panel is used for changing user access?

The Subdomains panel is used to change user access.

What is the purpose of the 'Reset Transactional Data' toggle?

Warning

WARNING: This toggle should only be used internally by authorised contacts and under no other circumstances.


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