Will stock lines retain their information if removed from a pick?
Cancelling Pick Tasks and Stock Status
If you cancel pick tasks in Clarus WMS, the allocated stock lines will become available again. However, the sales order will not automatically update to 'Completed' unless you also cancel the lines from the order itself.
Step-by-Step Guide
1. Cancel Associated Tasks
To cancel associated tasks, go to either the pick list screen or the tasks screen in Clarus WMS. Cancelling tasks here will automatically change the status of the stock lines back to 'Available'. They will also keep all their original information.
2. Understand Sales Order Status
After cancelling the tasks, the stock lines will still be on the Sales Order. If you want the Sales Order to show as 'Completed', you must also cancel the lines from the order. Otherwise, the order will stay in a 'Part' status.
WARNING: Simply cancelling pick tasks does not complete the Sales Order. You must cancel the lines from the order to change its status to 'Completed'.FAQs
What happens to stock lines when I cancel pick tasks?
When you cancel pick tasks, the stock lines that were allocated to that pick will automatically revert to 'Available' status. They will retain all their original information.
Does cancelling pick tasks complete the Sales Order?
No, cancelling pick tasks alone does not complete the Sales Order. The stock lines will remain on the Sales Order. To mark the Sales Order as 'Completed', you must also cancel the lines directly from the Sales Order.
What status will the Sales Order have if I only cancel pick tasks?
If you only cancel the associated pick tasks and do not cancel the lines from the Sales Order itself, the Sales Order will remain in a 'Part' status.
REMEMBER: Always check the Sales Order status after cancelling pick tasks to ensure it reflects your desired outcome.
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